Pessoas

Revista Internacional

• Rui Pedro Charters Lopes Rijo, J. Varajão, R. Gonçalves, "Contact center: information systems design", Journal of Intelligent Manufacturing. DOI: 10.1007/s10845-010-0389-0, 2011

• Ana Maria Pinto de Moura, Rui Pedro Charters Lopes Rijo, P. Silva, S. Crespo, "A multi-objective genetic algorithm applied to autonomous underwater vehicles for sewage outfall plume dispersion observations", Applied Soft Computing, Vol. 10, Issue 4, 1119-1126, 2010. doi:10.1016/j.asoc.2010.05.009 , 2010

Revista Nacional

• Rui Pedro Charters Lopes Rijo, J. Varajão, R. Gonçalves, "Factores relevantes no contexto da concepção de sistemas de informação para Contact Centers", Call Center Magazine , 2009

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